TERMS & CONDITIONS
We sell membership subscription services to our customers whereby we send the desired product at the agreed time to the desired place. Every membership is made clear at the time of purchase and through subsequent confirmation emails.
Team Spark membership will not auto-renew at the end of the prepaid period – renewal will require manual resubscription, and we will provide adequate notice by email to enable you to re-subscribe, should you wish to do so.
OUR STATUS
Spark Spirits/Team Spark’s obligations under this agreement are to issue the Spark Spirits/Team Spark membership to you under the agreement. We are responsible for you receiving the desired services and goods to an (at least) acceptable quality.
Some products and services available on our website are sold by a network of independent vendors, retailers, manufacturers and other licensed parties (vendors) that we rely upon, while others are produced at Spark Spirits. Each product or service listed on Spark Spirits/Team Spark website is not an offer to purchase such product or service but an invitation to make an offer. You acknowledge and agree that Spark Spirits/Team Spark does not sell, offer to sell, invite to sell, or solicit any offers. In all instances, all sales are advertised, solicited, offered, accepted, made and delivered by vendors who receive all orders. In all instances, any solicitation, invitation, offer, advertisement or communication is void where prohibited by law.
We may provide links on our site to the websites of other companies, whether affiliated with us or not. We cannot give any undertaking that products you purchase from third-party sellers, or from companies to whose website we have provided a link on our site, will be of satisfactory quality, and any such warranties are absolutely disclaimed by us. This disclaimer does not affect your statutory rights against the third party.
PRICE AND PAYMENT
The price of membership will be as quoted on our site, except in cases of error. If there is a pricing error in relation to the membership which could have reasonably been recognized by you as a mispricing then we have the right to cancel any membership issued in respect of the purchase and issue you a refund in respect of the same. Payment for all services and products may be made by PayPal, credit or debit card.
The products are sold under the condition that they will at no point become the subject of duty of tax evasion. Ensuring that any relevant duties or local taxes have been paid remains the sole responsibility of the customer and we will not be liable for any actions undertaken without the appropriate duties having been paid subsequent to the sale.
SHIPPING & RETURNS
For detailed information, read our Shipping & Returns Policy.
OUR REFUND POLICY
For detailed information, read our Refund Policy.
OUR RIGHT TO CANCEL ORDERS
We reserve the right to cancel orders at our discretion and at any stage of the order fulfilment process. We will provide a reason and you will be notified of our actions via email within a reasonable period of time, but usually as soon as possible. We’ll refund any money received from you to the method of payment originally used unless agreed otherwise (i.e. store credit).
We may cancel orders that we suspect were placed using incorrect information, misuse of store credit and promo codes, and other forms of fraud. If that is the case with your order, a Customer Support representative may contact you first by email and give you a reasonable amount of time to respond to our concerns. Another reason for us to cancel your order is if it cannot be fulfilled due to unavailability even 2 months after it was made. Other possible reasons would include pricing and inventory errors (we rely on the diligence of our fulfilment partners to keep the store up to date). It does not happen often, but just in case, and for these kinds of cases, we don’t take any responsibility for damages caused due to longer fulfilment times or inability to deliver items.
Product pages of goods on sale are subject to change (i.e. prices, availability, and general product information such as edition or batch). We reserve the right to cancel an order whenever there is a discrepancy, in product description or price, between the website and the item available for fulfilment.
In case we need to cancel your order, the refund will be normally processed immediately but no later than 30 days from cancelation. The funds will be returned to the original payment method.
OUR LIABILITY
Our liability for losses you suffer as a result of us any violation of this agreement including deliberate breaches is strictly limited to the purchase price of the membership you purchased and any losses which are a foreseeable consequence of us breaking the agreement. Losses are foreseeable where they could be contemplated by you and us at the time your order is accepted by us. This does not include or limit in any way our liability
under consumer or data protection legislation
for fraud or fraudulent misrepresentation; or
for any matter for which it would be illegal for us to exclude, or attempt to exclude our liability. We are not responsible for indirect losses which happen as a side effect of the main loss or damage and even if such losses result from a deliberate breach of these terms and conditions by us that would entitle you to terminate the contract between us, including but not limited to:
loss of income or revenue loss of business
loss of profits or contracts loss of anticipated savings loss of data
loss of data, or
waste of management or office time however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
SUSPENSION AND TERMINATION
We will determine, with discretion, whether there has been a breach of these terms and conditions through your use of our site. When a breach of these terms has occurred, we may take such action as we deem appropriate which may result in our taking all or any of the following actions:
Immediate, temporary or permanent withdrawal of your right to use our site.
Immediate, temporary or permanent removal of any posting or material uploaded by you to our site.
Issue of a warning to you.
Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
Further legal action against you.
Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.
We exclude liability for actions taken in response to breaches of these terms and conditions. The responses described above are not limited, and we may take any other action we reasonably deem appropriate.
OUR RIGHT TO VARY TERMS AND CONDITIONS
We may revise these terms and conditions at any time by amending this page for any reason, including but not limited to reflecting changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system’s capabilities. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms and conditions may also be superseded by provisions or notices published elsewhere on our site.
TRADEMARK INFORMATION
All trademarks and all related logos, designs, labels, bottle designs and all other intellectual property associated with Spark Spirits/Team Spark’s products and brands used herein are owned by Spark Spirits, LLC – a list of those trademarks can be obtained from the Internet Manager. The use or misuse of these trademarks or any content of this Site, except as provided above, is strictly prohibited. All other trademarks are the property of the respective trademark owners.
INFORMATION ABOUT YOU AND YOUR VISIT TO THE SITE
IDIL processes information about you in accordance with its Privacy Policy, which is available here. By using the Site, you consent to such processing and you warrant that all information provided by you is accurate and up to date.
MISCELLANEOUS
Products and promotions of IDIL are produced and available in many parts of the world. However, this Site may describe products, promotions or contests that are not available in your country or state of domicile. This Site may be linked with other sites and IDIL is not responsible for the content of those sites. The inclusion of any link to any other site is provided for information purposes only and does not imply endorsement by IDIL of the sites and IDIL does not make any representation or warranties about any such sites. Failure by IDIL to enforce any right under these Terms and Conditions or any part of them shall not constitute a waiver of such a right or part of these Terms and Conditions. If any part of these Terms and Conditions is unlawful, void or unenforceable, that part will be deemed severable and will not affect the validity of any remaining provisions. IDIL can revise these Terms and Conditions or the content of the Site at any time by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current Terms and Conditions to which you are bound.
LAW AND JURISDICTION
This agreement and any dispute arising out of it will be governed by and construed in accordance with the laws of Ireland. Any dispute or claim arising out of or in connection with this agreement or its formation (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the courts of Ireland.
Once you sign up to Spark Spirits/Team Spark, you are committed to the duration of your membership and will not be entitled to a refund on the basis of change of mind.
REFUND POLICY
When you sign up to Spark Spirits/Team Spark, the membership will expire after the time period specified upon sign up. Your membership will not auto renew – you must manually opt in to continue the membership. Memberships cannot be cancelled until the time period is up.
In cases where you are no longer in a position to receive your shipments, we offer a transferral service whereby you change the recipient of the membership for the remaining duration of your subscription. If you’d like to transfer your membership, please contact team@sparkspirits.com
While we do our best to ensure that all Team Spark subscription boxes arrive in one piece and beautifully presented, accidents do sometimes happen in transit. Should you receive a subscription box that is damaged, broken, or you believe has been tampered with, please let us know immediately by emailing team@sparkspirits.com. If you can include a photograph of the item with your email that will help us to speedily process your request. We will then replace the damaged item as soon as possible.
Please keep in mind we may require you to retain your damaged or incorrect items, in the condition you received them (including the original packaging), so that we can process a damage claim or arrange for a return pick-up. Proof of purchase will be required – for this purpose, the sales order number that you are provided with at the point of ordering will be sufficient.